Returns & Refunds β Shop With Confidence
At Squarty, your satisfaction is our priority! We want you to feel confident and comfortable with every purchase.
30-Day Return Policy
We offer a 30-day return window from the date your order is delivered. If your Baby Carrier Hoodie isn't the perfect fit, you can contact us to request a return.
To be eligible for a return, your item must be unused, unworn, unwashed, and in its original condition with all tags and packaging intact.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us with your order number and clear photos of the issue. We'll review your request and arrange an appropriate solution, including a free replacement or refund where applicable.
Refunds
Once your return has been received and inspected, we'll notify you of the approval status. Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
How to Request a Return
Simply contact our customer support team with your order number and the reason for your return. We'll guide you through the next steps.
Please do not send items back without contacting us first.
We're Here to Help!
Your comfort and happiness matter to us. If you have any questions or concerns about your order, our support team is always happy to assist.